Account Executive - Geo Expansion (m/f/d)

**This position is based in the East Coast USA (remote). Applicants must hold a valid work/residence permit for the respective location.**

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. 

For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.

Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit chaos.com.

We are now looking for an Account Executive responsible for key accounts, maximizing ARR and penetration at each account (number of active seats), approaching and winning new accounts based on the company’s named account list, and prospecting high-potential accounts in the region. He/She is responsible for proactive up-sells and cross-sells.

The Account Executive is responsible for achieving sales and conversion targets, positively representing the company by providing information about products or services, answering questions, resolving issues, and delivering outstanding customer service.

Essential duties and responsibilities:

• Responsible for the penetration of a pre-defined list of Named Accounts.

• Create and implement penetration strategies for each account in the assigned Target Named Account list.

• Manage a list of large existing customer accounts to develop and maintain long-term relationships to accomplish account growth.

• Research key customers’ wants and needs, suggest relevant solutions, and educate them about product features and benefits to create up-sell/cross-sell opportunities.

• Prepare proposals for new and existing key clients based on their needs and budget constraints.

• Identify potential new customers outside of the pre-defined Named Account list and research decision-makers.

• Resolve customers’ complaints in an effective and respectful way.

• Gather, report, and communicate customers’ feedback on service, technology, and product delivery.

• Keep up to date with industry and market trends and best practices to identify new business opportunities and respond to competitor activity.

• Attend relevant industry events to meet key customers and maintain relationships with relevant partners of the industry.

• Maintain a clear track record within the company’s CRM system.

• Monitor sales results based on KPIs, prepare reports and analyses for sales management.

• Fluent in English.

• Additional foreign language is a plus (Spanish preferred).

• 1-2 years of experience in a similar role.

• Proficient in general software licensing and sales practices, experience with different software licensing models and sales approaches.

• Familiar with the AEC/M&E industries and SaaS businesses.

• Negotiation skills.

• Great problem-solver.

• Autonomous in prioritizing day-to-day tasks.

• Effective communication over email (and phone).

• University or high school degree.

• Experience in sales for a company in the IT sector will be considered an advantage.

Key technical skills:

• Experience with customer relationship management software.

• Familiar with GSuite.

• Research the leads - LinkedIn, Twitter, and Google.

• Familiarity with some of the major CAD/3D design software programs is not mandatory but will be considered an advantage.

Key behavior skills:

• Customer focus.

• Achievement focus.

• Interpersonal communication.

We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery. If you believe that you are a good match for the job, just send us your CV in English.

Only short-listed candidates will be contacted.

Confidentiality of all applications is assured.