GTM Process Manager (m/f/d)

Chaos is the world’s largest 3D visualization software company, and for over 20 years has empowered artists, designers, and architects to visualize anything they can imagine. Chaos offers intuitive and powerful workflows for creatives across the entire design spectrum, including architecture, engineering, construction, product design, manufacturing, and media and entertainment. Research and development at Chaos is leading the way towards a truly comprehensive end-to-end visualization ecosystem to meet the evolving needs of existing and new customers. In 2022, Chaos merged with Enscape and acquired Cylindo. For more information, visit chaos.com, enscape3d.com, and cylindo.com.

GTM Process Manager

Objectives:

• Drive end-to-end GTM process mapping and optimization across all customer lifecycle stages.

• Ensure operational excellence and process consistency across all revenue-generating teams.

• Partner with Sales, Systems, and IT teams to align business processes with system capabilities.

• Support the execution of the technical and process strategy for the Revenue Organization.

Essential duties and responsibilities:

GTM Process Management

• Map and document GTM processes across all commercial teams — from lead acquisition to billing and renewals.

• Identify bottlenecks, inefficiencies, and automation opportunities across sales workflows.

• Collaborate with stakeholders to design and implement process improvements.

• Ensure systems (especially Salesforce) accurately reflect GTM workflows and business logic.

• Maintain process documentation, governance, and continuous optimization.

Salesforce & RevOps Tech Stack

• Create and maintain reports, automations, dashboards, custom fields and logic updates.

• Perform first-level admin tasks (field logic, imports, lead/contact updates).

• Maintain Tech Stack Guides and ensure team-wide process adoption.

• Oversee data quality, usage tracking, and integration where applicable.

• GTM tools user management.

Cross-Functional Collaboration

• Act as first-line support for Sales, Customer Success, Channel, EDU, and Licensing teams regarding system or process issues.

• Partner with IT, Data, Engineering, and Marketing to translate business needs into scalable process or system solutions.

• Participate in regular syncs with Sales Directors, Systems, and Marketing Automation teams to review tasks and priorities.

• Provide training, process documentation, and enablement materials to support adoption and efficiency.

• Strong understanding of GTM business processes (lead-to-cash, funnel management, pipeline operations).

• Hands-on experience with Salesforce (Admin-level preferred) and tools like Zuora, Salesloft, ZoomInfo.

• Proven ability to map, document, and optimize complex workflows.

• Technical proficiency in Salesforce declarative tools (Flows, validation rules, dashboards).

• Excellent analytical, project management, and communication skills.

• Ability to translate business needs into system logic and automation requirements.

• Proactive, organized, adaptable in a  cross-functional environment and highly collaborative mindset.

• Fluent in English (written and spoken).

We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery. If you believe that you are a good match for the job, just send us your CV in English.

Only short-listed candidates will be contacted.

Confidentiality of all applications is assured.