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Learning Experience Designer (m/f/d)

  • Sofia, Sofia (stolitsa), Bulgaria
Customer Success

Job description

Chaos is the world’s largest 3D visualization software company, and for over 20 years has empowered artists, designers, and architects to visualize anything they can imagine. Chaos offers intuitive and powerful workflows for creatives across the entire design spectrum, including architecture, engineering, construction, product design, manufacturing, and media and entertainment. Research and development at Chaos is leading the way towards a truly comprehensive end-to-end visualization ecosystem to meet the evolving needs of existing and new customers. In 2022 Chaos merged with Enscape and acquired Cylindo. For more information, visit,, and

Learning Experience Designer

We are seeking a passionate Learning Experience Designer to join our newly formed Customer Enablement team at Chaos. As a Learning Experience Designer, you will play an essential role in establishing the design approach in our Customer Learning offering, while crafting exceptional learning experiences for our customers.

***This position is based in Sofia, Bulgaria with hybrid working options. Applicants must have a work/residence permit for the respective location.***

Main Responsibilities

As a Learning Experience Designer, you'll embark on a journey of creating captivating digital learning adventures, where your responsibilities will span across:

  • Designing Engaging Learning Experiences: Create interactive and gamified digital learning materials with impressive visual quality, including online courses, tutorials, videos, and simulations.

  • Multimedia Content Creation: Utilize various multimedia tools and technologies to produce high-quality learning content, incorporating best practices in instructional design and user experience.

  • Course Development: Collaborate with subject matter experts to develop impactful learning courses for our customers.

  • Continuous Improvement: Utilize learner feedback and performance data to iteratively refine and enhance learning experiences, with the goal of maximizing engagement and surpassing current standards in learning excellence.

  • Collaboration and Stakeholder Management: Work closely with cross-functional teams, including marketing and product development, to ensure alignment and consistency in branding, language and effort.

Job requirements

The ideal candidate for this position will embody a mix of talents, including:

  • Creativity and Innovation: A creative thinker who is not afraid to push the boundaries and explore new ideas and approaches in learning experience design. The candidate should be passionate about innovation and continuous improvement in visual design.

  • Design Mastery: A proven track record of excellence in design, with a deep understanding of design principles, typography, color theory, and layout composition. The ideal candidate will have a portfolio showcasing their ability to create visually compelling and engaging learning materials.

  • Visual Storytelling Skills: Ability to translate complex concepts and information into a visually appealing and easy-to-understand learning journey. The candidate should have a knack for visual storytelling.

  • Technical Proficiency: Proficiency with Articulate 360 and other e-learning authoring tools, multimedia editing software and graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or equivalent tools.

  • Attention to Detail: Meticulous attention to detail and a commitment to producing high-quality visual assets that meet the highest standards of excellence.

  • Communication and Teamwork: Ability to collaborate effectively and communicate design concepts and ideas clearly and persuasively. The candidate should be able to articulate their design decisions and rationale effectively as well as be open to benefit from constructive criticism.

Specific Qualifications

  • Language skills: Fluency in English is required.

  • Bachelor's degree or other education in instructional design, graphic design, or a related field is a plus.

  • Minimum of 3 years of experience in instructional design or learning experience design, preferably in a technology or software-focused industry.

  • Experience with graphic design and multimedia content creation.

  • Familiarity with learning management systems (LMS) and SCORM standards.

Personal Attributes

  • Passion for vibrant visualizations, color palettes and typography.

  • Creativity, with a knack for both divergent and convergent thinking.

  • Strong problem-solving skills and ability to demonstrate ownership.

  • Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment.

  • Collaborative mindset with a proactive approach to teamwork and knowledge sharing.

  • Adaptability and eager to research new technologies and methodologies, as well as question the status quo.

Why Chaos?
• Working for a globally recognized company for its cutting edge products and honored with Academy Award for its contribution to motion pictures
• Working alongside talented people in an environment which fosters learning and knowledge-sharing
• Supplemental health insurance
• Flexible working hours and additional days off
• Competitive remuneration package
• Technical trainings and certifications
• Play and relax area in the office
• Special Discounts

We welcome people who value teamwork, stick to their agreements and are curious to explore new ways for achieving mastery.
If you think your profile is a good match for this role at Chaos, send us your resume and projects you have worked on.

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Only short-listed candidates will be contacted.

Confidentiality of all applications is assured.

  • Sofia, Sofia (stolitsa), Bulgaria
Customer Success