Senior Technical Writer (m/f/d)

**This position is based in Bulgaria with hybrid or remote working options. Applicants must hold a valid work/residence permit for the respective location.**

Chaos is the world’s largest 3D visualization software company, and for over 20 years has empowered artists, designers, and architects to visualize anything they can imagine. Chaos offers intuitive and powerful workflows for creatives across the entire design spectrum, including architecture, engineering, construction, product design, manufacturing, and media and entertainment. Research and development at Chaos is leading the way towards a truly comprehensive end-to-end visualization ecosystem to meet the evolving needs of existing and new customers. In 2022, Chaos merged with Enscape and acquired Cylindo. For more information, visit chaos.com, enscape3d.com, and cylindo.com.

Senior Technical Writer

Essential duties and responsibilities:

• Work closely with internal teams to obtain an in-depth understanding of the functionality of Chaos products, their end-user workflows, and their documentation.

• Produce high-quality, easy-to-understand documentation that meets applicable standards and is appropriate for the intended audiences of Enscape.

• Create tutorials to help end users understand and use our products’ features.

• Analyze existing and potential content, focusing on optimization and improvement.

• Maintain the information architecture, observing the existing internal technical guide for both visual and logical organization of data; updating the technical guide with the newest workflows and requirements.

• Support the product release cycle process on behalf of the documentation. This includes, but is not limited to: collaborating with all teams involved to stay up to date with the product development and the release process, updating the documentation, and preparing examples, tutorials, or scenes for the new features.

• Research, gather, and analyze users’ opinions and needs from various CG channels to improve the documentation.

• Work with and maintain the current documentation platform (Confluence).

• Excellent written skills in English.

• Ability to deliver high-quality documentation paying attention to detail.

• Ability to quickly grasp complex technical concepts and make them easily understandable using various media.

• Ability to navigate complex projects and processes, work with multiple stakeholders, and organize and/or delegate the tasks within the team.

• Work with Confluence administration; test in staging and production environment Confluence updates for compatibility with macros and plugins.

• Ability to devise solutions for a broad range of complex challenges, including platform-specific issues, guidelines for colleagues, team workflows, informational gaps, and the accessibility of documentation content.

• Understand the origin, standards, and context of industry lingo (terminology), and stay updated with current and emerging technologies.

• Excellent communication skills.

• A strong team player.

Advantages:

• Knowledge and experience with Chaos Enscape is a strong advantage.

• Knowledge of other Chaos products is a strong advantage.

• Proven working experience in technical writing of software documentation is considered an advantage.

We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery. If you believe that you are a good match for the job, just send us your CV in English.

Only short-listed candidates will be contacted.

Confidentiality of all applications is assured.